Terms and Conditions

Payment /Terms:
 
Payment MUST be received in FULL prior to shipments released for Delivery. Unfortunately, orders received
without credit card information cannot be processed until payment has been submitted and approved.
The issuer of the card identified on this item is authorized to pay the amount shown as TOTAL AMOUNT
DUE upon proper presentation. I promise to pay such TOTAL (together with any other charges due thereon)
subject to and accordance with the agreement governing the use of such card.
* 1 1/2 per month- 18% annual rate will be charged for PAST DUE accounts.
* Prices subject to change without notice
The following forms of payments are accepted: Visa, MasterCard, Discover, AmericanExpress, Paypal,
Wire Transfers ($25 fee), and Company Checks (shipments will be held until bank approves payment)

Damage/Breakage:

All orders are eligible for up to 3% potential credit.
LSG ask that customers understand and acknowledge that all product is individually hand-crafted and made of
recycled metal, therefore, it is a delicate product and must be handled with care. Precautions are taken
in-house to ensure that the product is handled properly. It is very difficult to guarantee 100% satisfaction,
For any broken welds or scratched product with Authorization, customer will be given store credit
to use on future orders. LSG is not responsible for damages done during transit.
* Product image and color subject to change without notice
* No refunds
* Need Authorization Number RA# on all approved returns by LSG
* ALL claims for exchange or damaged merchandise need to be made within one week upon receiving
merchandise.
* We do not give credit on shipping freight.

Cancellations:

A 25% RESTOCKING FEE on ALL cancellations and/or refused shipments
All cancellations must be submitted in WRITING- either by fax (915)886-3930, or to: orders@lsgimports.com

(Customer assumes all responsibilities for any additional freight charges due to: re-delivery, inside delivery,
residential, storage fees or refusal of shipment at the time of delivery).

* Customer accepts responsibility to uphold all product sold from THE LONE STAR GROUP (LSG). If any
dispute arises in regards to this account or invoice, jurisdiction and venue for any disputes shall be the courts
in El Paso County of Texas.